What are the New Safety Protocols at Luxe? Our New Safety Protocols are based on nursing and infectious disease experience and the CDC Guidelines. We are respectfully requesting and will be requiring all staff and clients do the following to maintain a safe and healthy salon experience:

+ If anyone has had contact or exposure to someone with COVID-19 or has a cough, fever, or shortness of breath we ask that you remain home and reschedule in a minimum of two weeks.

+ We ask that anyone entering the salon wash or sanitize their hands upon arrival. 

+ As more and more people are vaccinated and due to the state's executive order we will not require clients or staff to wear masks, but a client can request that professional be masked during a service if desired. 

+ No additional guests are allowed during an appointment unless they too are receiving a service. 

+ We will not have any beverages or snacks available; please feel free to bring your own. 

+ When sitting in the waiting area we ask that every one still practice safe social distancing.

+ If it has been a prolonged period since you have had an appointment due to the pandemic, our employees may need to use extra product, which could result in extra charges. This will be discussed with your professional during your consultation and before the service begins.

+ At time of booking, clients must notify Front Desk if they have used any at-home color systems so that the stylist can leave additional time during the appointment to evaluate whether or not color corrections are needed. It can also effect the outcome of your professional color services.

+If anyone travels on a plane or to a COVID-19 hot spot, we ask that they not come in for services for at least 14 days. This is based on the CDC guidelines.

+ Our Front Desk will be wearing gloves at all times during client interaction. They will be sanitizing the door, counters, and any other frequently touched surfaces after any contact from a client.

+ Front Desk will clean the credit card terminals after each use.

+ Please be mindful of social distancing when checking in and out of the salon before and after services and during retail purchases.

+ Clients will be directed by the Front Desk and other staff to sit in every other chair in the waiting room to promote social distancing.

+ Front Desk and Assistants will be cleaning the bathrooms and processing area surfaces hourly.  

+ Every other shampoo bowl will be used to distance clients and will be cleaned after each use.

+ Before each client, Professionals will clean and disinfect the chair and counters at their stations and in their spa rooms.

+ After the consultation, Professionals will wash their hands with soap and water, apply gloves, and then mix color and/or begin the service.

+ After each client, any tool that was used will be put in our Barbicide solution for disinfecting.

+ Nail Technicians will clean and disinfect their entire workstation after every client, as will Spa Staff.

Though we will do our best to notify everyone, we reserve the right to make changes to these protocols and policies at any time, especially to stay in compliance with local health, state and CDC Guidelines. Monitor our site and social media to stay on top of any announcements. Thank you!